Return and Refund Policy

Thanks for choosing BestMobile LK! We care about your satisfaction and are here to assist if you ever need help with your purchase. Take a moment to carefully review our Return and Refund Policy to familiarize yourself and gain a clear understanding.

 

Returns:
You can return unused items in the original packaging within 3 days of purchase.

To begin the return process, kindly get in touch with us via our hotline at 0717500755 or email us at [email protected] and you will receive a Return Authorization Number (RAN) along with detailed instructions on how to proceed with your return.

 

Refunds:
Once we get your return and inspect it, we’ll let you know the refund status. If approved, we’ll refund to your original payment method, excluding initial shipping charges.

 

Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at our hotline at 0717500755 or email us at [email protected]

 

Replacement Process:
The duration of the replacement process can vary, taking anywhere from 3 days to 4 weeks, depending on the product’s nature and the issue at hand. Rest assured, we’re committed to delivering your replacement at the earliest opportunity.

 

Contact Us:
If you have any questions regarding our Return and Refund Policy, feel free to reach out to us. You can contact our hotline at 0717500755 or email us at [email protected].

Thank you for shopping with us!